Terms of Service

These terms govern your use of Texora AI's platform and services. Please read them carefully to understand your rights and obligations.

Effective Date: January 1, 2025
Last Updated: June 15, 2025

Acceptance of Terms

Your agreement to use our services under these terms

Agreement to Terms

  • By accessing or using Texora AI, you agree to be bound by these Terms of Service
  • You must be at least 18 years old or have legal capacity to enter into agreements
  • If you are using the service on behalf of an organization, you represent that you have authority to bind that organization
  • These terms constitute a legally binding agreement between you and Texora AI

Service Access

  • We reserve the right to modify, suspend, or discontinue any part of our service
  • Access to certain features may require account registration and verification
  • You are responsible for maintaining the confidentiality of your account credentials
  • We may refuse service or terminate accounts at our sole discretion

Service Description

What Texora AI provides and how our platform works

AI Recruitment Platform

  • Texora AI provides AI-powered recruitment and talent acquisition services
  • Our platform includes resume analysis, candidate matching, and interview scheduling
  • We offer analytics, reporting, and insights to improve hiring processes
  • Integration with third-party HR systems and applicant tracking systems

Service Availability

  • We strive for 99.9% uptime but cannot guarantee uninterrupted service
  • Scheduled maintenance will be communicated in advance when possible
  • Some features may be in beta and subject to changes or limitations
  • Service levels may vary based on your subscription plan

Service Limitations

  • Our AI recommendations are tools to assist decision-making, not replace human judgment
  • Results may vary based on data quality and completeness
  • We do not guarantee specific hiring outcomes or success rates
  • Users are responsible for compliance with applicable employment laws

User Obligations

Your responsibilities when using our platform

Acceptable Use

  • Use the service only for lawful purposes and in accordance with these terms
  • Provide accurate and complete information when creating accounts or uploading data
  • Respect the intellectual property rights of Texora AI and third parties
  • Do not attempt to reverse engineer, decompile, or hack our systems

Prohibited Activities

  • Uploading malicious code, viruses, or harmful content
  • Using the service to discriminate against protected classes
  • Sharing account credentials or allowing unauthorized access
  • Scraping, crawling, or automatically extracting data without permission

Data Responsibility

  • You are responsible for the accuracy and legality of data you upload
  • Ensure you have proper consent and rights to process candidate data
  • Comply with applicable data protection and privacy laws
  • Regularly backup important data as we are not responsible for data loss

Payment & Billing

Subscription plans, payment terms, and billing policies

Subscription Plans

  • Various subscription tiers available with different features and limits
  • Prices are subject to change with 30 days' notice to existing subscribers
  • Enterprise plans may have custom pricing and terms
  • Free trial periods may be offered at our discretion

Payment Terms

  • Payments are due in advance for the selected billing period
  • We accept major credit cards and other payment methods as available
  • Failed payments may result in service suspension or termination
  • All fees are non-refundable unless otherwise specified

Refund Policy

  • Refunds may be considered for technical issues preventing service use
  • Pro-rated refunds may be available for annual subscriptions upon cancellation
  • Free trial cancellations do not require refunds
  • Enterprise customers may have different refund terms in their agreements

Intellectual Property

Rights and ownership of content and technology

Our Rights

  • Texora AI owns all rights to our platform, software, and proprietary technology
  • Our trademarks, logos, and brand elements are protected intellectual property
  • AI models, algorithms, and methodologies are proprietary to Texora AI
  • You may not copy, modify, or create derivative works of our platform

Your Content

  • You retain ownership of data and content you upload to our platform
  • You grant us a license to process your data to provide our services
  • We may use anonymized and aggregated data to improve our services
  • You are responsible for ensuring you have rights to all uploaded content

Third-Party Content

  • Our platform may include third-party integrations and content
  • Third-party content is subject to their respective terms and licenses
  • We do not claim ownership of third-party intellectual property
  • Report any copyright infringement through our designated process

Privacy & Data Protection

How we handle your data and protect your privacy

Data Processing

  • We process personal data in accordance with our Privacy Policy
  • Data is processed for legitimate business purposes related to our services
  • We implement appropriate technical and organizational security measures
  • International data transfers comply with applicable legal requirements

Your Rights

  • You have rights to access, correct, and delete your personal data
  • You can object to certain types of data processing
  • Data portability rights allow you to receive your data in a structured format
  • Contact our privacy team to exercise your rights

Disclaimers & Limitations

Important limitations and disclaimers about our service

Service Disclaimers

  • Our service is provided 'as is' without warranties of any kind
  • We do not guarantee that our service will be error-free or uninterrupted
  • AI recommendations are not guaranteed to be accurate or suitable for all purposes
  • You use our service at your own risk and discretion

Limitation of Liability

  • Our liability is limited to the amount paid for our services in the preceding 12 months
  • We are not liable for indirect, incidental, or consequential damages
  • We are not responsible for third-party actions or service interruptions
  • Some jurisdictions may not allow certain liability limitations

Termination

How accounts can be terminated and what happens to your data

Termination by You

  • You may terminate your account at any time through your account settings
  • Cancellation takes effect at the end of your current billing period
  • You remain responsible for charges incurred before termination
  • Download your data before termination as it may not be accessible afterward

Termination by Us

  • We may terminate accounts for violation of these terms
  • Termination may be immediate for serious violations or illegal activity
  • We will provide notice when reasonably possible before termination
  • Upon termination, your right to use the service ceases immediately

Effect of Termination

  • All rights and licenses granted to you will terminate
  • You must cease all use of our service and delete any downloaded content
  • We may delete your account data after a reasonable retention period
  • Provisions that should survive termination will remain in effect

Legal & Compliance

Governing law, dispute resolution, and legal matters

Governing Law

  • These terms are governed by the laws of [Your Jurisdiction]
  • Any disputes will be resolved in the courts of [Your Jurisdiction]
  • If any provision is found invalid, the remainder of the terms remain in effect
  • These terms supersede all previous agreements between us

Dispute Resolution

  • We encourage informal resolution of disputes through direct communication
  • Formal disputes may be subject to binding arbitration
  • You may opt out of arbitration within 30 days of account creation
  • Class action lawsuits are waived in favor of individual arbitration

Compliance

  • Users must comply with all applicable local, state, and federal laws
  • International users must comply with their local data protection laws
  • Employment-related activities must comply with equal opportunity laws
  • Report any compliance concerns to our legal team

Questions About These Terms?

Our legal team is available to clarify any questions about these terms of service and your rights and obligations.

Sales Team

sales@texora.ai

For terms and compliance questions

Support Team

support@texora.ai

For general service questions

These terms of service are part of Texora AI's legal framework. For information about how we handle your data, please visit our Privacy Policy page.