Privacy Policy

Your privacy is fundamental to our mission. This policy explains how Texora AI collects, uses, and protects your personal information.

Effective Date: January 1, 2025
Last Updated: June 15, 2025

Information We Collect

Personal data, usage information, and technical data we gather

Personal Information

  • Name, email address, and contact information
  • Professional information including resume data
  • Account credentials and authentication data
  • Communication preferences and settings

Usage Data

  • How you interact with our platform
  • Features used and time spent on the platform
  • Search queries and application usage patterns
  • Device information and browser details

Technical Data

  • IP addresses and location data
  • Cookies and similar tracking technologies
  • Log files and error reports
  • Performance and analytics data

How We Use Your Information

Purposes for which we process your personal data

Service Provision

  • Providing and maintaining our AI recruitment platform
  • Processing resumes and matching candidates
  • Facilitating interview scheduling and management
  • Generating insights and analytics reports

Communication

  • Sending service-related notifications
  • Responding to your inquiries and support requests
  • Providing product updates and feature announcements
  • Marketing communications (with your consent)

Improvement & Security

  • Improving our AI algorithms and platform performance
  • Detecting and preventing fraud or abuse
  • Ensuring platform security and data protection
  • Conducting research and development

Information Sharing

When and how we share your data with third parties

Service Providers

  • Cloud hosting and infrastructure providers
  • Analytics and monitoring service providers
  • Customer support and communication tools
  • Payment processors and billing services

Legal Requirements

  • Compliance with applicable laws and regulations
  • Response to legal processes and government requests
  • Protection of our rights and property
  • Investigation of potential violations of our terms

Business Transfers

  • In connection with mergers or acquisitions
  • During business restructuring or reorganization
  • Sale of assets or business units
  • Bankruptcy or similar proceedings

Data Protection & Security

Measures we take to protect your personal information

Technical Safeguards

  • End-to-end encryption for data transmission
  • Secure data storage with advanced encryption
  • Regular security audits and vulnerability assessments
  • Multi-factor authentication and access controls

Organizational Measures

  • Employee training on data protection practices
  • Strict access controls and need-to-know basis
  • Regular security policy updates and reviews
  • Incident response and breach notification procedures

Compliance Standards

  • GDPR compliance for European users
  • CCPA compliance for California residents
  • SOC 2 Type II certification
  • ISO 27001 information security standards

Your Rights & Choices

Your rights regarding your personal data and privacy

Access & Portability

  • Request access to your personal data
  • Obtain a copy of your data in a portable format
  • Review how your data is being processed
  • Request details about data sharing practices

Correction & Deletion

  • Correct inaccurate or incomplete personal data
  • Request deletion of your personal data
  • Withdraw consent for data processing
  • Object to certain types of data processing

Communication Preferences

  • Opt-out of marketing communications
  • Manage notification preferences
  • Control cookie and tracking preferences
  • Update communication channel preferences

Cookies & Tracking

How we use cookies and similar tracking technologies

Essential Cookies

  • Authentication and security cookies
  • Session management and user preferences
  • Load balancing and performance optimization
  • Error reporting and debugging information

Analytics Cookies

  • Usage analytics and performance monitoring
  • User behavior analysis and improvements
  • A/B testing and feature optimization
  • Conversion tracking and goal measurement

Third-Party Tracking

  • Google Analytics for website analytics
  • Social media integration cookies
  • Advertising and marketing cookies
  • Customer support and chat widgets

International Data Transfers

How we handle data transfers across borders

Transfer Safeguards

  • Standard Contractual Clauses (SCCs) for EU transfers
  • Adequacy decisions for approved countries
  • Binding Corporate Rules for intra-group transfers
  • Certification schemes and codes of conduct

Data Localization

  • Primary data storage in secure data centers
  • Regional data processing where required
  • Compliance with local data residency requirements
  • Transparent disclosure of data locations

Policy Updates

How we handle changes to this privacy policy

Notification Process

  • Email notifications for material changes
  • In-app notifications and announcements
  • Website banner notifications
  • Updated version dating and change logs

Review Period

  • 30-day notice period for significant changes
  • Opportunity to review and object to changes
  • Continued use implies acceptance of updates
  • Right to delete account if you disagree with changes

Questions About Your Privacy?

Our privacy team is here to help. Contact us for any questions about how we handle your personal information.

Sales Team

sales@texora.ai

Response within 48 hours

Support Team

support@texora.ai

For GDPR-related inquiries

This privacy policy is part of Texora AI's commitment to transparency and data protection. For our complete terms of service, please visit our Terms of Service page.